Responsible Gambling
at 198rich
At 198rich, we believe a good betting experience starts with smart control. This page provides guidance, tools and important information to help every player stay safe and play within their means.
Why Responsible
Gambling Matters
Betting is entertainment. When managed well, it brings enjoyment without affecting your finances or personal life.
198rich recognises that betting can be a legitimate source of enjoyment when done in a controlled manner. However, for some players, this activity can cause problems if no controls are in place. That is why we provide a range of tools and resources to help every user make informed decisions while playing.
We respect every player as a responsible adult who is accountable for their own actions. At the same time, we play a role in providing an environment that supports healthy choices — not the opposite. Our responsible gambling policy is not merely a terms of service condition; it reflects the core values of the 198rich platform.
If at any point you feel that betting is putting pressure on your finances, personal relationships or mental wellbeing, please use the available control tools or contact the 198rich support team via live chat or email — we are ready to help in Bahasa Melayu and English, 24 hours a day, 7 days a week.
Treat betting as entertainment, not a way to make money. Set a comfortable budget before you play and do not use money needed for daily expenses such as rent, bills or food.
Set a limit on how long and how much money you are willing to spend each session. This is not a sign of weakness — it is a sign of a mature and responsible player.
Avoid playing when you are emotionally unstable, stressed or under the influence of alcohol. The best decisions are made with a clear mind.
Six Responsible
Gambling Practices
Set a Daily Budget
Decide how much you are willing to lose before starting any betting session. Pay for entertainment, not investment. Cover your living expenses first, then use what remains for leisure.
Manage Your Playing Time
Do not let gaming sessions run on without limits. Use a timer on your device as a reminder and take regular breaks so your decisions stay rational.
Do Not Chase Losses
Chasing losses — playing more to try to win back money you have lost — is a dangerous pattern. If you have reached your budget limit for the day, stop playing and come back tomorrow.
Maintain Social Relationships
Betting should not affect time spent with family and friends. Make sure betting activity does not replace quality time with the people you care about.
Use Account Control Tools
198rich provides account control options including deposit limits, cooling-off periods and self-exclusion. Use these tools proactively to keep your playing experience safe.
Seek Help Early
There is no need to wait until the problem gets worse. Contact the 198rich support team or seek professional help if you start to feel that betting is having a negative impact on your life.
Signs That Gambling
Is Becoming a Problem
Problem gambling rarely appears suddenly. It begins with small patterns that grow over time. Recognising the early signs allows you to take action before the situation gets more serious.
If you or someone you know is consistently showing one or more of the signs on the right, it is worth pausing and reassessing your relationship with gambling.
Borrowing money or selling possessions to fund gambling.
Feeling restless, irritable or uneasy when unable to bet.
Lying to family or friends about the amount of time or money spent on betting.
Using gambling as a way to escape stress, anxiety or personal problems.
Continuing to bet despite repeatedly intending to stop or reduce the amount wagered.
Neglecting work, family or study responsibilities due to betting activity.
Feeling the need to increase the amount bet in order to get the same level of satisfaction as before.
Tools Available
at 198rich
We provide several control tools that you can use directly through your 198rich account to better manage your betting activity.
Deposit Limit
Set a maximum deposit amount daily, weekly or monthly. Once a limit is set, the system will automatically block any deposit that exceeds that limit.
Deposit limitCooling-Off Period
Choose a temporary break from the platform — one day, one week or one month. During this period, your account cannot be used for betting activity.
Cooling-off periodSelf-Exclusion
An option to close your account permanently or for a set period. Self-exclusion requests are processed confidentially by the 198rich support team.
Self-exclusionActivity History
Review a complete record of your deposits, withdrawals and betting history at any time through the account page. Regular monitoring helps you stay in control.
Activity historyLog in to your 198rich account, navigate to the account settings section and select the relevant control tool. For further assistance or to submit a self-exclusion request, contact our support team via live chat or email at [email protected] — available 24/7 in Bahasa Melayu and English.
The 198rich Platform Is for Players Aged 21 and Above Only
198rich strictly enforces a minimum age of 21 years for all platform users. During registration, we require adequate identity verification. If there is any suspicion that an underage person is using this platform, the account will be suspended immediately while an investigation is carried out. Parents and guardians are encouraged to use parental control software on devices shared with minors. If you are aware of a child or teenager using this platform, please contact our support team immediately.
Ready to Play Responsibly?
Register your 198rich account today and enjoy a range of games with responsible gambling control tools built into our platform. Playing responsibly starts with your own choices.